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Dublin Rape Crisis Centre

I now have a better understanding of what some children in my class may be experiencing. Now I see their behaviour in a different light; they are not just being bold, they are reacting in the only way they know how.

Good practical strategies that I can put into practice in day-to-day work.

I have a much better understanding of the impact of trauma.


Training Participants


Dublin Rape Crisis Centre’s (DRCC) ERF project delivers a range of tailored training programmes entitled, Working sensitively with refugees and asylum seekers who have experienced sexual violence and other trauma.

The training enhances the capacity of service providers to deliver work in an effective and sensitive manner with asylum seekers, refugees (and their children) who have directly or indirectly experienced sexual violence and other trauma.
The training is designed to meet the needs of staff working in a variety of roles:
  • Primary school staff and other professionals working with children
  • Staff in key support roles (e.g. counsellors, social workers)
  • Community language interpreters
  • Staff in specific roles / agencies (e.g. domestic violence, Gardaí)
  • General Service Providers

Training courses run from two to four days and are delivered throughout the country.

The project completed in October 2013.

Case Study
In 2011, 94 people attended our training courses, Working sensitively with refugees and asylum seekers who have experienced sexual violence and other trauma. The information below summarises feedback from participants who completed our surveys. These surveys were carried out approximately three to six months after each training course completed. The surveys measured the impact of our training courses on both a personal and organisational level.
The findings below indicate that our training courses have been effective in building the capacity of staff and that the content is relevant to the needs of the target groups
 • Survey respondents reported increased skills levels ranging from 3.5 to 4.75 (with 5 being the highest possible score).
• 37% of respondents also reported a moderate increase in confidence levels in dealing with refugees and asylum seekers. A further 54% reported a significant increase in their confidence levels.
• 92% of respondents confirmed that they were able to integrate the learning from our training courses to some extent, even when they had not being dealing directly with refugees and asylum seekers. (Some of our content is generally applicable.)
• The courses were all very effective at increasing the awareness of participants on the importance of self-care. Participants brought back learning to their organisations. The results show that 41% of organisations now have an increased focus on self-care as a result.
• The results indicate that the accessibility of the personal service offered by individuals has improved. However, the accessibility of the services offered by the participants’ organisations varied. Overall, 45% of respondents reported that the accessibility of their organisation’s service has improved as a result of the learning they brought back.
• Our hope is that our training participants will influence their organisations to improve their internal practices and policies. The results show that 48% of organisations gave the participant an opportunity to pass on the learning to colleagues (for example, by way of a presentation).