Last updated: 5 October 2020

 

This Cookie Notice explains how we use Cookies on our websites.  It is a declaration of the active cookies on our websites, their purpose and what they track.  This Notice also provides you with information on how to opt out of the cookies being used.

Please take a moment to familiarise yourself with our cookie practices and let us know if you have any questions by sending us an email to dataprotection@pobal.ie or submitting a request through the contact us form on our website.

We have tried to keep this policy as simple as possible, but if you are not familiar with terms such as cookies, IP addresses and browsers, then you can read about them here.

 

What are Cookies?

Like many organisations, we use technology on our websites to collect information that helps us enhance your experience and our services. Cookies are small text files that are placed on your computer by websites that you visit. The cookies we use allow our websites to work, or work more efficiently, as well as help us understand what information is most useful to our visitors.

 

What types of Cookies do we use?

Pobal use the following cookies on our websites.  A detailed list of each cookie is listed at the end of this notice.

  1. Necessary Cookies

Necessary cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

  1. Analytical Cookies

Analytical cookies help us to improve our website by collecting and reporting information on its usage.

  1. Non-Functional Cookies

Used for displaying externally hosted PDF documents within the pages of this website.

  1. Third Party Cookies

These cookies are set by a website other than the website you are visiting, usually as a result of some embedded content such as a video, a social media share or a like button or a contact map. You should be aware that these cookies are not controlled by Pobal, they are controlled by the third party themselves and so should be controlled from within their pages:

 

Managing Cookies

Our website has a cookie management tool that facilitates acceptance and rejection of cookies. The cookie management tool is available by clicking the “C” in the bottom left corner of any page on the website.

Within your browser you can choose whether you wish to accept cookies on all websites or not. Different browsers have different settings available to you. Below we have provided links to popular browsers on how to access these settings. Generally, your browser will offer the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use (“Third Party Cookies”), or those from specific websites:

For further information about how to turn off or withdraw cookie acceptance, please refer to the “Help” function in your browser.

 

What specific Cookies do we use and why?

We use the following Cookies on our websites:

Necessary Cookies
Cookie  Cookie Name Retention Purpose Operating On
The “Cookie”CookieControl90 DaysTo remember and store the user’s cookie preferences.• www.pobal.ie
• maps.pobal.ie
•betterstart.pobal.ie
NID Cookie NID6 MonthsMost Google users will have a preferences cookie called ‘NID’ in their browsers. A browser sends this cookie with requests to Google’s sites. The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on.• www.pobal.ie
• maps.pobal.ie
AGS Cookie

AGS_Roles

60 SecondsEssential cookie generated by ArcGIS for interactive secured map and geocoding services.• maps.pobal.ie
Sharepoint CookiedatabaseBtnDescSessionThis cookie is used to store information about the client’s Office Access and its integration with SharePoint.• ABC SharePoint
• CCC Portal SharePoint
• CNOG Portal SharePoint
• DAF Portal SharePoint
• Pobal Intranet SharePoint
• SAS Portal SharePoint
Sharepoint CookiestsSyncIconPathSessionThis cookie is used to store information about the client’s Office Outlook and its integration with SharePoint.• ABC SharePoint
•Ability SharePoint
•Better Start SharePoint
• CCC Portal SharePoint
• CNOG Portal SharePoint
• CSP Portal SharePoint
• DAF Portal SharePoint
• HIF Portal SharePoint
• Learner Fund Portal SharePoint
• PIP Portal SharePoint
• Pobal Intranet SharePoint
• Pobal Online SharePoint
• RSS Renewals SharePoint
• RSS Weekly Payments Portal SharePoint
• SAS Portal SharePoint
• SSNO SharePoint
Sharepoint CookiedatabaseBtnTextSessionThis cookie is used to store information about the client’s Office Access and its integration with SharePoint.• ABC SharePoint
• CCC Portal SharePoint
• CNOG Portal SharePoint
• DAF Portal SharePoint
• Pobal Intranet SharePoint
• SAS Portal SharePoint
Sharepoint CookiestsSyncAppNameSessionThis cookie is used to store information about the client’s Office Outlook and its integration with SharePoint.• ABC SharePoint
• Ability SharePoint
• Better Start SharePoint
• CCC Portal SharePoint
• CNOG Portal SharePoint
• CSP Portal SharePoint
• DAF Portal SharePoint
• HIF Portal SharePoint
• Learner Fund Portal SharePoint
• PIP Portal SharePoint
• Pobal Intranet SharePoint
• Pobal Online SharePoint
• RSS Renewals SharePoint
• RSS Weekly Payments Portal SharePoint
• SAS Portal SharePoint
• SSNO SharePoint
CRM Cookie cookiesession112 MonthsCookie necessary by load balancer.• www.pobal.ie
• maps.pobal.ie
•betterstart.pobal.ie
• Ability SharePoint
• C&V Stability SharePoint
• Pobal Customer Service SharePoint
• Pobal Customer Service CRM Portal
• DAF Portal 2 CRM Portal
• HIF Portal 2 CRM Portal
• SICAP 2018-2022 CRM
• SICAP DTT CRM Portal
• SIF CRM Portal
• SSNO 2 CRM Portal

 

CRM Cookie ReqClientId600 MonthsStandard Microsoft CRM 2011 on premise cookie used to authenticate the user and maintain a persistent login session, avoiding repeated requests to sign into CRM.• Ability SharePoint
• Pobal Customer Service SharePoint
• CSP CRM
• Gateway Portal CRM
• HUB CRM
• LEADER CRM
• MYPOBAL CRM
• PIP CRM
• SICAP 2018-2022 CRM
• SICAP IRIS CRM
• TUS CRM
CRM Cookie __RequestVerificationTokenSessionAnti-forgery token that ensures when you send us a form we get it.• C&V Stability SharePoint Portal
• Pobal Customer Service CRM Portal
• DAF Portal 2 CRM Portal
• HIF Portal 2 CRM Portal
• SICAP DTT CRM Portal
• SIF CRM Portal
• SSNO 2 CRM Portal
CRM Cookie ContextLanguageCodeSessionUsed to store current portal language.• C&V Stability SharePoint Portal
• Pobal Customer Service CRM Portal
• DAF Portal 2 CRM Portal
• HIF Portal 2 CRM Portal
• SICAP DTT CRM Portal
• SIF CRM Portal
• SSNO 2 CRM Portal
CRM Cookie ASP.NET_SessionIdSessionThis is the standard ASP.NET cookie containing the user’s session ID.• C&V Stability SharePoint Portal
• Pobal Customer Service CRM Portal
• DAF Portal 2 CRM Portal
• HIF Portal 2 CRM Portal
• SICAP DTT CRM Portal
• SIF CRM Portal
• SSNO 2 CRM Portal
CRM Cookie Dynamics365PortalAnalytics3 MonthsThis cookie does not store any of the user’s personal data and is used by Microsoft to collect analytics about portal service.• C&V Stability SharePoint Portal
• Pobal Customer Service CRM Portal
• DAF Portal 2 CRM Portal
• HIF Portal 2 CRM Portal
• SICAP DTT CRM Portal
• SIF CRM Portal
• SSNO 2 CRM Portal
CRM Cookie sessionNavTourCookieSessionThis cookie stores if the user has taken the CRM Tour or not.• Pobal Customer Service SharePoint
• MYPOBAL CRM
• SICAP 2018-2022 CRM
CRM Cookie persistentNavTourCookie1200 MonthsThis cookie stores if the user has taken the CRM Tour or not.• Pobal Customer Service SharePoint
• SICAP 2018-2022 CRM
CRM Cookie .AspNet.ApplicationCookieSessionThis cookie is used to identify user sessions (a session relates to a user, and begins when you log in and ends when you log out).• Pobal Customer Service CRM Portal
CRM Cookie orgId600 MonthsThis cookie is necessary for user authentication.• MYPOBAL CRM
CRM Cookie 

PIManagement|

PIManagement|

nav_dashboards

979 YearsCRM Navigation Cookie used to retain the current user screen.• SICAP IRIS CRM
Analytical Cookies
Cookie  Cookie Name Retention Purpose Operating On
Universal Analytics (Google)_ga24 MonthsWe use Google Analytics to help us understand how the site is being used. The data that is collected includes IP addresses and other technical details such as browser type, operating system, device type. This is used to distinguish unique users and is transmitted to and stored by Google.             To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout• www.pobal.ie
• maps.pobal.ie
•betterstart.pobal.ie
_gid1 Day
_gat1 Day• www.pobal.ie
• maps.pobal.ie
__utma24 Months•betterstart.pobal.ie
_utmbSession
__utmcSession
_utmtSession
__utmzSession
Third Party Cookies
Cookie  Cookie Name Retention Purpose Operating On
YouTube cookiesConsent8 MonthsWe embed videos from YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.                                                  To find out more please visit YouTube’s embedding videos information page.• www.pobal.ie
• maps.pobal.ie
  
YSCSession
VISITOR_INFO1_LIVE8 Months
Remote_sidSession
Twitter Cookiestfw_exp14 DaysWe Embed Tweets from our official Twitter account on our websites.                                  To find out more please visit: https://help.twitter.com/en/rules-and-policies/twitter-cookies• www.pobal.ie
• maps.pobal.ie
•betterstart.pobal.ie
personalization_id24 Months
eu_cn12 Months
_ga24 Months
_twitter_sessSession
ct0Session
external_referer7 Days
gtSession
guest_id24 Months
Vimeo cookies_fbp3 MonthsWe embed videos from our official Vimeo channel. When you press play Vimeo will drop third party cookies to enable the video to play and to collect analytics data such as how long a viewer has watched the video. These cookies do not track individuals.             To Find out more please visit: https://vimeo.com/cookie_policy. •betterstart.pobal.ie
_ga24 Months
_uetvid16 Days
_gcl_au3 Months
vuid24 Months
Facebook Cookiesfr3 MonthsWe embed posts from our official Facebook account on our websites.                                   To Find out more please visit: https://www.facebook.com/policy/cookies/•betterstart.pobal.ie

Amendments to this Cookie Notice

We will post any changes to our Cookie Notice on the Website and when doing so will change the effective date at the top of this Cookie Notice. We will also update the information available on our cookie management tool where applicable.